Host Cancellation Policy

EFFECTIVE DATE:  JUNE 4, 2018

Welcome to Clinical Rotation!

When this policy mentions “Clinical Rotation”, “we”, “us”, or “our”, it refers to the company Clinical Rotation LLC.  This policy applies to all visitors, users, Members, Hosts and others (collectively, “you”, “your”) who access or use the Clinical Rotation Platform.  If you come upon an undefined term in this “Host Cancellation Policy” (such as “Reservation Payment” or “Platform”), it has the same definition as in our Terms of Service.

In order to provide clearly defined guidelines for Host cancellation policies, we require (i) Hosts to choose from one of four Host Cancellation Policy options, “Soft”, “Moderate”, “Firm”, “Hard” (as individually defined below), and (ii) Reserving Members to abide by the Host’s specified cancellation policy.

The Host Cancellation Policy options are as follows:

(i)  Soft

  • 100% refund of the Reservation Payment for Reservations cancelled at least 7 days prior to the start date.
  • 50% refund of the Reservation Payment for Reservations cancelled at least 2 days prior to the start date.

(ii)  Moderate (recommended)

  • 100% refund of the Reservation Payment for Reservations cancelled at least 14 days prior to the start date.
  • 50% refund of the Reservation Payment for Reservations cancelled at leas 7 days prior to the start date.

(iii)  Firm

  • 100% refund of the Reservation Payment for Reservations cancelled at least 30 days prior to the start date.
  • 50% refund of the Reservation Payment for Reservations cancelled at least 60 days prior to the start date.

(iv)  Hard

  • No refunds, no exceptions.

Note that all cancellations must be made before 12 midday Eastern Standard Time (EST) on the appropriate day.  When a Host cancels a Reservation, Service Fees are fully refunded.  When a Reserving Member cancels a Reservation, Service Fees are non-refundable.  If you choose to use an Affiliation Agreement for a Reservation, it must not conflict with the Host Cancellation Policy.

For all cancellation requests or questions, please contact us at: Email.

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